Shipping and Returns

Shipping Policy

Everyone loves fast shipping!

 

We ship out every week on Monday and Friday through USPS, and packages typically arrive within 3-5 days of shipment. 

Email confirmation and tracking number will be sent to you same day as shipment. 

 

Due to cost, we are currently only shipping within the United States but will hopefully be able to provide international shipping soon. 

Return & Exchange Policy

Sometimes thrifted clothing doesn't always fit like you hoped it would. We understand that, and offer a 30 day period from your delivery date in which you can return / exchange your items. 

**Items won at bid prices below the BIN (Buy It Now) price are not eligible for returns** 

  • If you wish to return goods please fill out the form below.

  • If you are exchanging, please enter the item you wish to exchange with. 

  • Payment will be released back to you once we receive your return. 

  • Sustainable Thrift cannot accept returns of washed, decorated, or altered merchandise. 

  • If you have a problem or discrepancy (damages, etc) with an order please fill out the form below within 72 hours of receiving goods and we will reach out promptly with personalized options.

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